About Us

Who We Are

Japanese Automotive Service, located in the city of Hilliard, takes quality and customer service seriously. Japanese Automotive Service is a NAPA AutoCare Center. As a NAPA Certified Gold AutoCare Center, we follow a strict “Code of Ethics” so our customers will know up front what to expect. As part of this code, Japanese Automotive Service pledges to perform high-quality diagnostic and repair services at a fair price. Our ASE-certified technicians use quality OEM and NAPA parts and are dedicated to customer service satisfaction. Japanese Automotive Service specializes in Japanese makes and models. We provide detailed auto care / service / repair / maintenance for Honda’s, Toyota’s, Mazda’s as well as Acura, Lexus, Infiniti, Subaru, Nissan, Infiniti, Mitsubishi and Scion models. We also service American cars, vans, mini vans, SUV’s and light trucks. Call us to schedule an appointment. For your convenience, Japanese Automotive Service also provides a 24 hour towing service and can arrange for a rental car, ask for details.

Our Business

Japanese Automotive Service is a NAPA Gold Certified Auto Care Center

About Our Services

Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
  • Perform high-quality diagnostic and repair services at a fair price, using quality OEM and NAPA parts.
  • Employ ASE-certified technicians in all areas of work performed. Be dedicated to customer satisfaction.
  • Exercise reasonable care for the customer’s property while it is in the shop’s possession.
  • Provide a system for fair settlement of customer complaints, should they occur.
  • Maintain the highest standards of the automotive service profession. Rental Cars and 24 hour Towing

Team and Experience

Technicians at NAPA Auto Care Centers have access to the most extensive training in the automotive industry. Furthermore, we employ ASE-certified technicians for all areas of work performed. Our Warranty

Our Warranty

We offer the NAPA Auto Care “Peace of Mind” Warranty, providing our customers with 36-months/36,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 12,000 NAPA Auto Care locations across the country. Ask for a copy of the warranty.

Our Business History

We have been in business since June 2000. We started in a 1100 square foot building in Clintonville a unique area just north of downtown Columbus and OSU. In September 2006 we moved to a 3500 square foot building located in the center of Hilliard Ohio. In September 2011 we started our expansion of two additional bays. In september 2019 we became the second NAPA Gold Certified AutoCare Center in Ohio. We are located just seven miles west of Clintonville. Hilliard is a Suburb of Columbus Ohio on the north west side. Hilliard is located south of Dublin.

Payments Methods

American Express, Visa, MasterCard, Discover, Voyager, Check, NAPA  EASYPAY Credit Card, Android Pay, Apple Pay, Samsung Pay and Cash.